The World’s Funniest Customer Complaint

There used to be a poster of a lion with a caption that stated “The Customer is King!”

The idea was to ensure employees sufficiently cowered before complaining customers and groveled accordingly.

It appears, however, the Drafthouse movie theater (yeah, we thought it was a bar too), never received the poster.

Apparently, a customer got her tail-end unceremoniously booted out after annoying other theater goers with her texting. She complained to the management.

Loudly. Profanely. At length.

The Drafthouse was impressed. In fact, their response was to post the following YouTube video. If you do one thing today, watch the video.

It’ll make your day. It sure as hell made ours. All right?

From the Drafthouse: “We do not tolerate people that talk or text in the theater. In fact, before every film, we have several warnings on screen to prevent such happenings. Occasionally, someone doesn’t follow the rules, and we do, in fact, kick their asses out of our theater. This video is an actual voicemail from a woman that was kicked out of one of our Austin theaters. Thanks, anonymous woman, for being awesome.”

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